Recent articles in the media
How to Avoid Privacy Issues in the Healthcare Industry (Nov. 2016)
Privacy is a massive issue in the healthcare industry these days. Privacy is a big issue in every facet of society. The public won’t tolerate their most intimate information falling into the wrong hands. With the rise of the Internet, the healthcare industry has had to scramble to make sure they can stay ahead of cyber attackers.
This guide is going to show you how the healthcare industry can avoid damaging privacy breaches.
Limit the Number of Staff The way healthcare used to work is that one person always saw the same doctor, unless they had to be referred to a specialist. These days a patient can see a different general practitioner every time they visit. The more people with access to data the more likely it is that certain pieces of data will be lost, misplaced, or given to the wrong people.
If only a few people have access to and are responsible for the data of one patient it naturally reduces the chances of a data breach.
Encrypt All Data on Storage Devices Most data handled in the healthcare industry is only active for a limited period. Most of the time it will sit on some form of storage device. The reason why there have been millions of data loss incidents in the healthcare industry is because this data is simply left. It’s not encrypted.
The healthcare industry needs to insist on encrypting all storage devices with the latest encryption technology. Sadly, many hospitals and clinics fail to update their encryption techniques with the times.
Create a Secure Link for Healthcare Professionals It’s amazing how many healthcare practitioners still use standard messaging apps to send information to each other. It’s also not uncommon for them to use their personal smartphones to communicate. This is a massive problem because it represents an unsecure and vulnerable connection.
A better way to go about this is to use a secure app like ShareSmart, which is effectively the WhatsApp of healthcare. It’s a secure clinical messaging and photo taking app for doctors and healthcare professionals. They would be able to share information on clinical cases with each other through encrypted channels.
Insist on Penetration Testing Penetration testing is an integral part of ensuring that your security arrangements are the strongest they could possibly be. It’s true that penetration testing can be expensive, but it’s a check that can prevent a lot of problems later. The way it works is an outsider is brought in and told to attempt to penetrate the current security arrangements in place.
They’ll be able to tell you where the vulnerabilities are. Many of these security experts were hackers themselves and have since designed to offer their skills to help others.
Make People Aware of Security Many security flaws are not caused by a total failure of a hospital’s security systems. They happen because of simple human error. Healthcare experts aren’t necessarily aware of the way that data can be lost and how systems work. The healthcare industry needs to make a conscious effort to educate healthcare professionals on security.
They need to learn about how attackers are likely to breach security systems and what they can do about it. Not everyone needs to become a security expert but they need to know the basics. For example, they should be taught to regularly change their passwords and to avoid sending confidential information over unsecured connections.
Review Your Security Policies Regularly Security is something that never ends. You will always run into new threats and there will be new solutions on the market. The healthcare industry needs to make sure that it’s constantly reviewing its security policies. That means they need to conduct an audit at least a few times per year. Without those checks, security systems become outdated.
The healthcare industry is a bigger target than most, so checks must be even more stringent than they do for other types of businesses.
Conclusion – Action is Needed Now There are literally millions of security breaches in the healthcare industry. Security experts say action is urgently needed. Until that happens patients are not going to have the confidence to submit their confidential data without worrying about it being taken by an outsider.
What do you think is the best way for the healthcare industry to change the current security crisis?
ShareSmart’s Clinical Secure Messaging Solution is Now Available (Oct. 2016)
VANCOUVER, British Columbia, Oct. 3, 2016 /PRNewswire/ — With a little interdisciplinary collaboration assistance from ShareSmart, Canadian healthcare is better poised to embrace the digital era. The chat and photo-sharing app for providers is now available as a free download for iOS and Android devices.
As Rena Tabata, CEO of Think Tank Innovations, the company behind the app noted, ShareSmart is Canadian health information privacy legislation compliant and runs on NorthCloud, Canada’s most secure cloud server for healthcare.
ShareSmart hit the market 2 months ago and it’s already managed to capture more than 3,200 users, courtesy of a dozen backers who run some of Canada’s biggest financial firms, medicolegal practices, health centers and medical schools.
“Canadian health information legislation compliancy is essential when you are handling sensitive patient photos and information. What you’re using now on your smartphone likely isn’t,” Tabata noted, adding that the app allows users to take high definition photos and share them immediately with colleagues, and patients can provide their consent by finger or stylus signature.
“Consent is automatically synced with the photos. And you can track how you’ve shared the photo and when you should archive it until.”
The creators of the app were inspired to launch ShareSmart after colleagues published studies that showed how many Canadian doctors were taking clinical photos with their smartphones. Because these devices do not typically feature the level of security that is needed for handling sensitive patient information, many doctors reportedly had inadvertently breached confidentiality.
ShareSmart may only be downloaded by licensed healthcare workers. The photos that are taken by the user are not kept in the phone’s built-in storage; rather, they are kept separate and directly uploaded to the secured cloud. In the event that a user’s smartphone is lost, patient health information is not deemed ‘compromised.’
“Photos and messages can only be sent within ShareSmart to other registered users; further eliminating privacy breaches by accidentally misdirecting messages,” Tabata noted.
Your Health Matters (Oct. 2016)
We are all connected. By 2020 there will be more than 50 billion smart connected devices worldwide, to collect analyze and share data. In a digital landscape where we can find answers to our every query with a few taps of a finger, we have become increasingly demanding and educated consumers – and when it comes to our healthcare we are more discerning than ever. We get second onions, we consult online medical professionals and we do our own research to ensure the best outcomes for our health and the health of our loved ones. Canadian healthcare practitioners want the same thing – excellence in patient care.
Modern Medicine, meet ShareSmart, the preferred smartphone communication app for healthcare professionals. It enables healthcare workers to securely collaborate at the point-of-care to improve outcomes on a case-by-case basis. With the help of ShareSmart, they are able to transfer confidential clinical photography and encrypted records, as well as collaborate and engage in provider-to-provider chat services. Data is protected, so users get peace of mind – and patients continue to receive top-notch care.
Canada’s hard-working and dedicated healthcare professionals are some of the finest in the world. They undergo rigorous training and education. They do their best to ensure all Canadians receive quality care. And they go above and beyond even when it comes to protecting sensitive patient information. We celebrate these healthcare practitioners and commit to helping them elevate their practice.